Terms of service

 

ORDER CANCELLATIONS

Orders can not be canceled after being placed online. If you made a mistake in your shipping information please reach out to us at lauren@shopupstatethreads.com to see if we can correct the issue before the item ships.

ITEM DAMAGES

All items are inspected for damages if something slips past us contact lauren@shopupstatethreads.com within 7 days and include a picture & order number. Items reported after 7 days are NOT eligible for returns. Damages can only be claimed on UNWORN, UNWASHED items with a tag. Upstate Threads is not responsible for damages that took place after the item was worn.

SIZING GUIDE 

Due to the nature of being a curated shop with many different brands, Upstate Threads does not have a shop wide sizing guide. All product descriptions include sizing information. We know sizing can be tricky and we want your items to fit perfectly, so if you have any additional questions please reach out to us on Instagram @ShopUpstateThreads or shoot us an email at lauren@shopupstatethreads.com!

SALE ITEMS

All sale items over 40% are final and can NOT be returned for store credit, refunded, or exchanged. ABSOLUTELY NO EXCEPTIONS